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Paediatric handbook / edited by Kate Harding, Daniel S. Mason, Daryl Efron Hoboken : Wiley-Blackwell, 2021610 tr. ; cm.Effective communication is fundamental to effective clinical medicine. Flexibly employing a range of communication skills is key to eliciting accurate diagnostic information and understanding the child/family context, which is necessary for shared decision making. Yet clinical communication skills are not innate, nor do they necessarily improve with clinical experience alone. They require learning and conscious practice. Good communication skills improve patient experience, increase adherence, decrease errors, decrease health care costs and litigation and also improve clinician well-being or 'joy in work
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