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Variation risk management : Focusing quality improvements in product development and production / Anna C. Thornton Hoboken, NJ : Wiley, 2004293 tr. ; 24 cm.Written by Anna C. Thornton, the well-known author who coined the phrase "variation risk management," this comprehensive book presents new methods and implementation strategies based on her research of industry practices and her personal experience with such companies and many others. Step-by-step guidelines show how you can implement and apply variation risk management to real-world problems within the existing systems of an organization.
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